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An employee's motivation is a direct result of the sum of interactions with his or her manager. Bob Nelson
Communicate, communicate, and then communicate some more. Bob Nelson
It is always easier - and usually far more effective - to focus on changing your behavior than on changing the behavior of others. Bob Nelson
People may take a job for more money, but they often leave it for more recognition. Bob Nelson
Take time to appreciate employees and they will reciprocate in a thousand ways. Bob Nelson
Take your work seriously and yourself lightly. Bob Nelson
You can't command people to do their best; they can only command that of themselves. Bob Nelson
You get the best effort from others not by lighting a fire beneath them, but by building a fire within. Bob Nelson
You get what you reward. Be clear about what you want to get and systematically reward it. Bob Nelson